Repetitive fault (Power outage)

I would like to complain about Eskom .We constantly call Eskom using our airtime to come and assist with power outages (same repetitive fault of the past 10 years) ,sometimes they come and sometimes we spend days without electricity whereas the people that are *****ing the electricity are living a nice life with electricity.we honestly feel that we are being punished for other people's sin.We buy electricity without failure , we have been honest and faithful with Eskom but they never come to the party.Whenever we request for a permanent solution to our problem ,we are being told of ******* connections ,i did not connect *******ly and therefore Eskom should not pin their problems and inability to solve them on me. Sometimes Technicians would just close the call without attending to it and we have to spend more money on airtime to call again ,mind you ,its not a toll-free number.

we constantly incur spoilage cost with our grocery.

Last year winter ,we spend almost 3 months without electricity ,we visited Eskom offices ,peoples's boxes were cut but few days later ,the community held a meeting whereby they were contributing monies to hire a person working for Eskom to come connect them. It is the technicians that assist people with ******* connections and now some of us as loyal and faithful clients ,we are paying for the sins of the people that *****s from Eskom .It is totally unfair on me .