Registration for meter

Good day

We have been calling customer care for many days for our meter number to be registered

Eskom switched on the electricity, we tried to buy electricity but everything was unsuccessful because meter number is not registered

I was provided with token number to enter but token I was given is not working

Good day. Kindly enter the keychange token insert ******press enter, then insert ******press enter.After entering all numbers you may go and purchase electricity

I went as far as going to sparl/on line to buy electricity and I was informed it is not registered

Lastly I spoke to the lady by the name or Thembi and Nonkuthalo Buva she told me that they can be on the telephone for 20 minutes while I waited for more than 20 to connect to someon Your assistance will be highly appreciated *** *** Ref number *** 00

Regards Jerry