Register my Meter pls ***

I had a faulty meter and had no access to electricity for a week while successfully lodging complaints with Eskom Zastron. They finally came after a week and installed a new meter with a credit of 5 kwh/units on Saturday the 8th of June. I have not had electricity since then and it is now the 12th of June without my new meter box being registered as I struggle to buy electricity. The only thing I need is to buy electricity and have lights and heat in this winter weathers. I have called Eskom multiple times and now getting tired.