REFUND NOT RECEIVED

On the 9.6.2015 my father in-law was due to receive a rebate of 7652.80 from Eskom and despite numerous phone calls and faxes to the relevant department, since this time, the last phone call being to their offices last week with a promise of being contacted back after discussion with a supervisor - nothing has been forthcoming.<br> The information is on the system but payment is still pending to my father in law.