Reconnection of electricity

My metre has been blocked allegedly due to me not buying my electricity token, therefore I was fined R 6000 of which I payed on the 09 June 2015. After sending proof of payment to Bongi Moerane I was told that the turn round period is 24hrs. 24hrs has passed still my electricity is not yet reconnected, when I call their call centre I'm sent from pillar to post they keep on telling me that they will send the technician to come reconnect. <br> <br> They should not promise a 24hrs turn round period if they cannot maintain it and then I'm told to be patient. I cannot be patient having to spend 3 nights in the dark and cold.