PREPAID CONVERSION

<p>My name is Nthabiseng makwela, Im currently experiencing very very bad service from Eskom Sandton Rivonia Centre , Since last year October 2016 ive been asking Eskom to convert me from the monthly billed invoices mode to prepaid but till today March 2017 no one is willing to help me. I have been calling the rivonia office 100times asking to speak to Mahudu Sikhala as he is responsible for my area, but evertime i call im told 'he is busy and he will get back to me BUT he never did, i would send many emails to him to he would respond to any , Beginning of March i called again and i was transfered to Anel Voster and i expalined my problem to her ,and she told me she will get bak to , but she didnt until i send another mail demanding my respond thats when she will respond , but not giving me answers but referring me to my someone else as well,</p> <p>I did all the paper work and everything is order , but still they are unable to resolve this matter and i when call/email Anel, and her team (Ntsane,Motsoane Nathi ,solly ramoipone,) all of them are tellling me that MASHUDU must sort it out and wait because he is the one who is handling this project .I mean really this **** .</p> <p> </p> <p>But how long must i wait , i think i've waited for long already since October 2016 waiting for Mashudu who doesn't even bother to call or return my mails. What annoys me the most is that im hardly home ,i always travel and eskom is over billing me all the time because my billing is ESTIMATION ,</p> <p> </p>