power supply issues on meter account ***

Bad service and attitude given when calling in the call centre. The Eskom representative who was assisting has a very bad attitude on the phone and says straight that they can't fix one house problem or issue. This is not the type of service that people should be given. I want a caller recording to be pulled out and listened to on the Eskom line *** called from cell number ***. This is rediculous how this Vusi handled this. I then called again to call centre and been assisted by Lubabalo who logged my query on ref *** and advised 24 hours this will be resolved. I demand action taken on this staff as this is not the type of service we deserve as clients. I am in a service industry myself handling lots of clients and it is bad to get such terrible service delivery. I request a manager to call me urgently.