1 reviews | Active since Jun 2020
Power Outage for three days
Three days without electricity.
Our electricity went off on Thursday, 4 June 18:12 and the technician came on Friday, 5 June 200 around 15:00.
He sorted out the power issue but before he could fix it we had to beg him to do his job, not willing to listen, not interested, no customer service.
30 minutes later the electricity went off, fortunately, the guy was still around we tried to speak to him he didn't wanna listen, left without re looking at the issue.
It is like he wanted to be bribed before assisting. We logged another call on Friday, 5 June 2020.
Today is our third night without electricity.
Eskom technicians lack customer service. I can not buy electricity and after the bribe, technicians to assist.
I have the technician's car registrations and will take this matter further if this review is not going to be attended to.
We still don't have electricity, the technicians **** and said our electricity is back.
It shows in the way the Eskom technicians and customer care treat the customers, that they think that they are untouchable.
We still don't have electricity, the technicians **** and said our electricity is back.
It shows in the way the Eskom technicians and customer care treat the customers, that they think that they are untouchable.