Poor Services

I am writing to express my frustration and concern regarding a faulty pole box that I reported on 28 July 2026 . Did a follow up countless times even went far as going to Khayelitsha Eskom office. My neighbor went to Bellville office They promised to send Technicians which they failed to do. Four houses affected and we stay we elderly people that are chronic patients and we must store their medication in a cooler/fridge, since reporting this, I have followed up many times via phone and app but there has been no technician visit or update. However, leaving a reported fault unattended for this long is unacceptable. I am requesting that this matter be prioritized. My details are as Reference Number: **********.