POOR SERVICE FROM ESKOM CUSTOMER CARE

Our prepaid Eskom meter started bleeping constantly and flashing Lo Batt two days ago, I reported the fault yesterday at 9:43am to *** as displayed by Eskom website on Google. No response till now. Called toll free number ***, also displayed by website, invalid number. Crisis is, if battery dies since it's not charging, we will left with no electricity, though electricy has been bought and loaded. No where to get assistance. Very UNHAPPY.