Poor service from Eskom

On the 23 November 2020 around 10:00 am my electricity supply went off, when I checked with neighbours, they had electricity. I phoned Eskom to report that I don’t have electricity to my surprise I was told that Eskom will come and do audit in my meter box and that will take 5 to 7 days because the area I am leaving in, I am supposed to buy R300.00 electricity every month. I live alone in the house and have a gas stove and a gas heater. During the day I am at work, only come back home late at night.

Today I could not go to work because my car is locked up in the garage, my garage door is automated. Since there was no help yesterday that means I am not going to work until the audit is done. I don’t know exactly when. I have communicated with Eskom about this but till now there is no help for me. Here are my references: *** helped by Thabile and Lerato lodged my complaint but still no help ***.

My rights have been violated because I don’t owe Eskom money to be treated like this. My food is getting rotten in the fridge and nobody cares. So I am not sure when will I be able to report back to work. Eskom’s treatment is very bad.