Poor service delivery

I am extremely disappointed with Eskom’s poor service delivery and lack of communication. An electricity fault was logged on the 14th of May and despite multiple follow-ups, no assistance has been provided to date.

Several homes in our area have been left without electricity for days, causing major inconvenience to residents. The ongoing outage is affecting daily life, especially during the cold weather, and has resulted in food spoiling in fridges and freezers as well as unnecessary financial loss.

It is unacceptable that communities are left without updates or clear timelines for resolution. We urgently need Eskom to attend to this matter and provide proper communication regarding when power will be restored.