Poor service by Eskom

My name is Thabo Dinkwanyane from Ga-rankuwa zone 1 Tlhware Street. I have reported a fault of electricity supply of my home to Eskom as my electricity went off since from Saturday in the early hours of the morning. The only thing i received was only a follow up reference with empty promises of getting assistance. I am so disappointed in their poor service as am on the fourth day without electricity.