1 reviews | Active since Oct 2017
Poor Service
Eskom has the worst call center workers ever. I called Sunday to log a call no technician came then later on when I called again to follow up ony query.. I found a rude call center agent who was rude saying my fault was attended to as the technician ran out of meters when even no technician came to diagnose what's the problem for them to rule out the are no meters. I'm not sure been to the call center agents or technicians are not doing their job and reporting wrong notes to our queries.. The turnaround times with Eskom are never clear always when you have a problem you have to call 10 times, report on hello Peter before they attended to anything. There should be some clairity on what's always the hold up with Eskom assisting us with their electric problem.
