Poor service

Over the last three days I have spend over R300.00 in air time to ask Eskom to help with electricity problems as my mother's place has had no electricity since Monday night the 15/06/3015 to date .To mention a few I spoke to Vusi,Velaphi and Zanele who all promised a query was logged but none of the technicians pitched to fix my problem and to top it all they wait for me to call in order for them to follow up on queries ,how ***********.Does a big company like Eskom not have customer service department to resolve complaints or queries not resolved for over 6hours after query is logged sd I was advised that is maximum time for query to be solved.<br> With every consultant I spoke to they kept telling me the electricity will be on the following day and now its three days later.Yesterday my mother spoke to technicians who were busy in a different street and they told her there is nothing they can do for her. FOR GOD'S SAKE I BUY ELECTRICITY EVERY MONTH BUT YET. ESKOM FAILS TO DELIVER...<br> <br> I'm very unhappy with Eskom service<br> NEO<br> 5021 Doornkop Block :1<br> Meter no:***