Poor Service

I am extremely frustrated with the level of service I have received so far. I have been trying to get a technician to come to my house, but it seems that every attempt is met with delays and poor communication.

Firstly, I waited an entire hour on the phone just to speak with someone. I was told the technician would arrive within 48 hours, yet no one showed up, and I received no follow-up. I called again today and had to wait an additional 1.5 hours on hold, only to be informed that no technicians are available, and I would have to wait another two days.

This delay is causing significant inconvenience, as food in my home is spoiling, and it feels like your company does not care about the impact this is having on me. Am I expected to wait on hold for another two hours just to follow up again?

This level of service is completely unacceptable, and I’m incredibly disappointed by how my situation has been handled so far. I expect prompt action and a resolution to this matter as soon as possible.