PD
Phephe D
1 reviews | Active since Jan 2024
04 May 2026, 13:36
Poor delivery and tickets are closed without work been done
Eskom poor service I looged a call on Friday the 1 may around 1:30 pm for an electrical fault and i was given ref ********. No technician came for 3 days and every day i would check the status of the ref only to find out today it has been updated to resolved. No technician came issue still not resolved and had to called and logged another query number ref ******. This is totally unfair as to how can a ticket be closed without proper service delivery.
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Eskom's replyOfficial
05 May 2026, 08:06Dear Phephe
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
Eskom's reply05 May 2026, 08:06
Official
Dear Phephe
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
PD
Phephe D's updateReviewer Update
05 May 2026, 18:10Another day without electricity and the only thing I received was empty promises with the reference number. From Friday the 1st until today 5th May no technician has arrived. ESKOM change ur ways ur customers are suffering.
PD
Phephe D's update05 May 2026, 18:10
Reviewer Update
Another day without electricity and the only thing I received was empty promises with the reference number. From Friday the 1st until today 5th May no technician has arrived. ESKOM change ur ways ur customers are suffering.