Poor customer service

Eskom Hld SOC Ltd

Good day. Eskom reference number ***. Kindly note a fault has been logged and we aim to assist you within 7.5 hours but kindly follow up after 4 hours for feedback. Kind regards.

What next since they failed to assist us within 7.5 hours

There was price hike yesterday yet they can't service their customers or clients

Is there any department at Eskom that is working properly?