Polokwane Call centre unprofessionals

If possible I would give it nothing Their call centre agents and team leaders in polokwane are beyond rude unprofessional should ve a shame to even regard themselves as eskom front lines

Nthabiseng Mashudu team leader Mureel Estelle Bosch Khensani team leader abruptly hung up calls on me while I was explaining the issue. No empathy, or any customer Experience skill i would say they hold . it as if we irritate them for calling. To that I need to acknowledge team leader Mr Modise Who has made follow ups to update me of the status Got hold of dispatch team I truly appreciate the effort and pride he take in his work