PATHETIC SERVICE from ESKOM _ Meter #: ***

Pathetic Service from Eskom customer service department, Consultants ill equipped and refused to put a supervisor or manager on the line,

I have been struggling with my meter since last week when asked for assistance they told me someone will come out, in this time no service was provided, My meter box doesn't recognize any number which leaves my household without electricity, Today the same thing happen, I called your client service department and they said issue was resolved yet no service was provided, A consultant with the name of Lance assisted and said someone will come out to assist, Please note I am living with a 7 year old who is physically and mentally disabled and dependent on machines, It's been 3 hours later and no assistance, When calling now for the 2nd time I dealt with a consultant by the name of Steven who refused to get the manager on the line and said no callout will be done as it's too late and the area is dangerous, Please note I live in belhar(old belhar) and have never heard something this ridiculous.

Lance I spoke too at 6pm on the 29/05/2018

Steven was the 2nd person I spoke to at 9pm, Steven spoke to a dispatcher by the name of Samantha and she refused to send out/dispatch a technician.

This service is pathetic as Lance promised at 6pm he will speak to his manager and a technician will be sent out as they will be working until 11pm.

Steven mentioned I can do whatever I want but nothing will happen... IS THIS REALLY THE KIND OF SERVICE WE GOING TO GET AFTER BEING PATIENT FOR MORE THAN A WEEK.

Clive Cupido ********** 525