Pathetic service from Eskom

We have reported power outage on the 30/12/21since then we have been receiving sms saying apologies for inconveniencing you and another message saying according to our field workers power should be restored if not please report it again and that is all we have been doing,i have reference numbers to prove that:***,***,***,*** and more from my 2 neighbours.Can someone from Eskom Themba assist us because really we can't be going through this during our democracy.My meter number is *** and my contact is *** if you need more information on this please feel free to contact me.We are based at Swartdam Mmotong section.We have this power outage due to cable theft please do something about this.