Pathetic Service: Eskom Prepaid Meter Registration

I have been trying to register my pre-paid meter since September 2021. Each time I call their call centre, I keep hearing the saaaame thing over and over; "We will escalate your query and someone will contact you within 2 business days". They also ask me to email my application form again and again and again. Well, it's March 2022 now; My meter is still not registered and nobody from Eskom has return my calls. This is absolutely pathetic!