Pathetic Service

These guys have decided to disconnect me after 4 days of sending a notice, sad part their payment had been made the same day which obviously they had not captured at the time of disconnection however after I made them aware they forced me to pay reconnection fee which I did and for 24 hours later they have not reconnected and they telling me to be patient as they only realized today(when I called) that they didn't process the reconnection. But they were too quick to disconnect an account that was being paid every month just that it was underpaid for one month and they rushed to disconnect but don't care to reconnect at the same speed.