Pathetic service

The worst worst power company by far, from customer service through to actually providing sufficient service delivery. Especially when living in a disadvantaged area, you will wait 20 minutes minimum on the line, they will pick up your call, then you will hear conversations, and then your call will be dropped and you will have to call again, countless sms's later, with your own airtime, and then just for eskom to tell you there is no scheduled power outage/loadshedding, they will log it as a fault, MIND YOU, said power outage is from 10h28 until now... 18h13 and counting... was this a 'previously advantaged area then this would have only happened for the allotted time period and things would have been resolved quickly, absolutely pathetic. For a power company who doesn't have a clue when and where their power faults are, it seems as if South Africa is in for a dark dark time...