Pathetic Service

We have been out of electrity for a month now, we keep calling Eskom and being told they know about the fault but nothing is being done, we were told that it allocated to Elliotdale Technicians , today we encountered some technicians from Eskom attending another fault in the village and we were told that there is a problem with our meter number and we must keep calling till something happens so now we must spend money we dont have sitting on a call listening to music from call center till we run out of airtime. we are sick and tired of this, the fault is not done by us but its Eskom , they must figure something out, we are spending money on other ways to bring life into our house.. We are treated like dirt by ESKOM and we are expected to say all is well.