Pathetic Eskom service

Eskom Somerset West branch along with the leadership both the Area Manager, Faniswa Sonjica and the Customer Relations Manager, David Ockhuis are absolutely useless.

Service delivery is non existent. I've complained on every channel with no joy or response other than there's no leadership available and all services stop at 4pm.

I've been without electricity going onto day 6 now. My food in my fridge is being spoiled. And they don't give a damn

I must amount starting to think that it's because I live in a predominantly colored area its okay that we can wait.

They have customers waiting since Sunday so it's okay to work in there slow pace. I was told Tuesday that between Sunday and then they only helped solve 7 cases. And remember Sunday I was told there's more than a 100 before me in backlog.

So how do you work normal hours with such a severe backlog and clearly unhappy paying customers.

It's not like we asking for a favor. We paying for this pathetic service.

Do you think they care.?NO Will they reimburse any losses? NO

But they want more money from Nersa that we have cough up for such atrocious service.

Is there anyone in Eskom bold enough to answer or respond to this complaint. Even better actually make sure you get service.

Delivering the best service is what they market on the media. Best se foot. No service. Let's hope that eventually when someone wakes the service I get means a proper solution and nor shoddy work.

Mr Nyeta take note of the deliverables received in the Somerset West, Macasar.

If you can't handle it. Put us on the Cape Town municipality grid. They know better how to help their customers.