Pathetic Eskom

To say I am disappointed in Eskom Ladybrand branch would be an understatement! I stay in Clocolan if we need anything related to electricity we need to go to Eskom Ladybrand branch. I paid R443.00 in 22 December 2021 for my meter box to be removed from my shack so it can be placed in the main brick house, it's now 2024 and the meter box is still in the shack! No one came to remove it like I paid for it to be done so! I work in gauteng I come to clocolan during school holidays and every public holiday and each time I am here I get lame excuses that don't even make sense! When I called to arrange all this the consultant said it will take 7 working days, I damn did wait for that 7 days and left Mt contact details to be contacted if they happen to come when I was already back at work so someone can come and open the house for them. Not even one call from them! No communication at all and when I am the branch asking them they tell me Eskom never calls customers when they come to their houses! Eskom does not work like that in Gauten why on earth will it work differently in Free State! Eskom is disappointing treating their community like this, an disadvantage community knowing that even if they complain or voiced out their concerned one would hear or assist them! Eskom is disgusting to say the least! With these rains and Mt meter box still in the shack open due to rain with wires everywhere screaming danger Eskom doesn't care because you are waiting for something big to happen so it can be seen in the news before tou react! Eskom disgust me to the core! I don't even know how many more years am I going to wait to get it fixed or before my family and I burn in that shack because of your negligence Eskom! I still have my Proof of payment showing when I paid, asking for a refund wonder if it will another 4 years also! Do the right thing and come remove my box like I paid for the services! I wonder how many other people you have taken their money and did not render the services they paid for like you should! Eskom is a disgrace with their useless reference numbers that keeps getting me in circles when I try to find out when they will assist me!