Over-charged and no response to query
<p>On 24 Aug 16 I queried a very excessive and clearly incorrect account.</p> <p>Aggravating this, Eskom have removed my meter so that i have no way of checking the billing - i am sure this must contravene the Consumer Protection Act?</p> <p>I have written 3 more times. I have receievd 2 acknowledgements of my query - but NO response 3 WEEKS later.</p> <p>In the meantime Eskom have now cut off my electricity. This is insane - i am trying to resolve the matter.</p> <p>I am in the UK and none of their help lines work from the UK so i cannot phone. (Please note that if you want to phone me you need to preceed the given number with 0044)</p>
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