NM
Noel M

1 reviews | Active since Sept 2023

20 Feb 2026, 10:35

Outside fault but inside consequences

After numerous attempts to have my issue resolved, all I have to show for it is a reference number and a continul pop-up notification that the issue is being looked at. Notwithstanding that this is having a dire adverse effect on multiple parts of my daily living of which I am unsure if they are willing to take accountability of.

Thus, do I stand and wait to hope that one promise will materialize or take an alternative effective outcome route to cover my losses and mitigate it the legal way?

***

After today, I will have no choice, Prolonged timeline later after making note of the fault to no avail.

0
Replies (3)
Eskom
Eskom's reply20 Feb 2026, 11:18
Official
Dear Noel

We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.

Kind regardsEskom Team

Best regards,

NM
Noel M's update20 Feb 2026, 11:41
Reviewer Update
Your swift reply has been duly noted and appreciated.
In all fairness, those were the words that have been granted onto me since day 1, with NO visible changes. So, this is not a msg in reprimand nut realistic up to date response on a timeous uncomfortable pending issue.
Eskom
Eskom's reply26 Feb 2026, 08:22
Official
Dear Noel 

We tried to reach you on contact numbers you provided. Kindly advise if your query was attended. 

Kind regards
Eskom Team

Best regards,