SM
Sinesipho M
1 reviews | Active since Apr 2024
10 Sept 2026, 15:59
Outage
A pole fell into my yard on Saturday night [30 August 2026] . Eskom technicians came to switch off electricity as it was unsafe and left. Since then we have had NO electricity for 5 days, heading to day 6. We have logged bynumerous tickets on Alfred with no feedback and made calls with no help. And yet we pay high tariffs of electricity and this is the service that we receive.
The pole is still lying in my yard. This is a safety hazard and we are sitting in the dark with food spoiling. Please send a construction team urgently today.
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Replies (2)
Eskom's replyOfficial
10 Sept 2026, 16:03Dear Sinesipho
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
Eskom's reply10 Sept 2026, 16:03
Official
Dear Sinesipho
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
SM
Sinesipho M's updateReviewer Update
14 Sept 2026, 12:09Until now there has been no resolution there is a lot of damage, would you stay for 7 days without electricity?
SM
Sinesipho M's update14 Sept 2026, 12:09
Reviewer Update
Until now there has been no resolution there is a lot of damage, would you stay for 7 days without electricity?