LD
Lesinda D

1 reviews | Active since May 2023

23 May 2023, 14:08

Nyamezela meter

Dear Hello Peter

I am so frustrated I can scream. The nyamezela meters I had a problem since its first inception. My last encounter was last year on 8 Aug when I logged a call with eskom my reference number: *************3. Prior to this call I had manier times when the meter just goes off, when you want to enter a voucher it seems like forever to take the voucher, voucher seems like at times disconnect or does not communicate with the electricity supply etc......sometimes we go for days without electricity which I just had enough..... i dont know who's family member got the this tender but this meter is messed up. So Eskom employee finally arrives on 9 August (women's day) to have a look at this problem but only gave a temporary resolution by bypassing the metre - now it looks like we are non existent due to not buying electricity but their own people bypassed the metre. And now our electricity has been disconnected due to their own negligence. Now they probably expect me to go to Bellville headoffice to explain my story but they have my story, I have to inconvenience myself take a days leave to explain what happeened which they know happened just to get this matter resolved. Its no wonder we are sitting where we - I cannot deal with this incompetency. I hope someone will look into this matter because being on stage 32 loadshedding for 6 days is not fun and games while the rest of the country is moving from stage 1-6. I look forward to some kind of assistance in this regard.

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