NotMyEskom app

I never thought I will experience bad service worse than a cell phone company but allas one was forced on me....Eskom. Try and contact them with a ligit question like is an eskom account number the same as a meter number. Try and register on their Myeskom app. The first question stumps you......I dont have prepaid I just want to be able to send my meter reading every month. It truly is a clown show and no one cares. Biiiig salaries and they just dont give a f.