KM
Kelvin M

1 reviews | Active since Jan 2013

05 Apr 2016, 15:29

NON RECONNECTION OF POWER EVEN AFTER PAYMENT

On the 04/04/2016 power was disconnected at my house a minute after receiving an sms that power will be cut off the same day. I told them that it was impossible for me to pay immediately because as I was at work. I went and made payment and when I called them to have power reconnected, I was told that power will only be reconnected the following day. Today my wife followed up and she was told that power will only be connected in 4 ours time. 4 hours passed and to technician was sent to reconnect. I followed up by phoning the call centre and I was told that power will only be reconnected tomorrow and the call centre Agent hanged up the call. I have never seen such shocking service in my life. I request that service be reconnected today as I cant go for another day without power even after making payment. The service at Eskom is very poor.

0
Replies (0)