SN
Sifiso N

1 reviews | Active since Apr 2017

04 Apr 2017, 16:50

No Support - Reference Number ***

<p>Hi,</p> <p> </p> <p>We have logged calls more than once for a electricity pole that is falling and is making crackling sounds like it is burning and no one is fixing it. We first logged a call last year already. After 2 days the technicians came and looked at it then said he will be back with the team the next day. That was in December, nothing happaned.</p> <p> </p> <p>We then logged another call two weeks back, guess what? another Eskom technician came and did not even come out of the car and said he will log another call and will come with a bigger car and a bigger team to get this resolved. Till today nothing happened.</p> <p> </p> <p>Funny enough, after we they leave we get an SMS that says “lights has been restored should there be issues with the lights please log another call”. For crying out loud, we did not have an lights issue but a danger of the electrical pole falling and swaying around when it is windy. Can someone please sort this out. I bet the technicians close this call and claim to have resolved it. I will be escalating this further should this issue not get resolved within 24 hours. It is a danger to our kids.</p> <p> The reference number we got was - ********** 80</p> <p> </p>

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