No service from Eskom

Opened a query for a R20000 bill received. 8 calls, 3 dropped, 5 emails, no response except a copy and paste email. Even the eskom contractor said the meter was not working. Its so sad to see a once efficient state business fall from grace. This is a classic example of how a fish rots from the head and an example of the ANC legacy. It seems nothing works at Eskom, and truly South Africans need to make this change or deregulate power consumption so businesses can help improve our country.