No service delivery

I havent had electricity for 2 days now. I am a loyal, honest and paying client. Only my house doesnt have electricity i have contacted Eskom but even now I am stil waiting for Eskom to come and sort out my issue. The funny thing is that households tha have ******* connections have electricity then me who buys R200 worth of electricity weekly I have no connection. Eskom will take u from pillar to post. How can my household only not have electricity while others have. My meat is rotten, kids are affected as they have to bath before going to school, so now I must survive on takeaways? What makes me angry is I stil have more than enoguh units left but supply dololo? *** today is worse I waited the whole day for them to come but so disappointed.