1 reviews | Active since Apr 2017
No Electricity for Over 24 Hours – No Feedback from Eskom
received from Eskom.
I have been without electricity since yesterday at 12:00 noon, and the issue remains unresolved with no clear communication or feedback.
Reference Number: *** Meter Number: *** Address: 322 Bosman Street, Dullstroom, Mpumalanga
Despite reporting the fault, there has been no update on the cause of the outage or the estimated time of restoration. This situation is causing serious inconvenience, including food spoilage and safety concerns. On top of that I spoke to Jabu he works in our area however he was very rude and insulting my intelligence.
It is unacceptable for customers to be left without electricity for this long without proper communication or urgency.
I request immediate intervention and a clear update on:
* The cause of the outage * Estimated time of restoration * What actions are being taken to resolve the issue
I expect Eskom to treat this matter as urgent and provide feedback as soon as possible.
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
