No Electricity for almost a MONTH

I’ve logged a call on the 7th May for my prepaid meter that is not allowing us to add units. It’s now the 29th May 2026 and still no assistance has been received! We’re without electricity for almost a month now and we’re just told we have to wait until the technicians come out. The bad thing about this is that it takes them 2minutes to reboot the prepaid box for us. All troubleshooting has been done and nothing helps. It’s ridiculous to be without electricity so long. Polkadraai that services our area apparently has a backlog of a thousand cases. I’ve heard that when I logged the case and I’m still hearing this almost a month later.