NO ELECTRICITY FOR 7 DAYS

They switched off my electricity on Friday the 18/03/2016 at 02h00am,we went there on Saturday to inquire as what transpired, They gave us the new pre-paid meter to top up for electricity,only to find out that they gave us the incorrect pre-paid meter. we have been going to ESKOM offices since Friday without any success, on the 21/03/2016 they gave me the correct meter number however when i went to top up they advised that the number is invalid,i went back to Eskom and they advised that even in system they are unable to recognize this meter number. they told me to wait for a technician and even on the Sunday they told us that the technician will come and yesterday also.but no technician ever came, today i called their call center spoke to a consultant who's name is Nelisiwe who told me that no technician will come to my place and couldn't help me and disconnected the cable while talking to her.i've never experienced such a BAD SERVICE IN MY LIFE, Eskom should fire people who don't want to wort,there are thousands of people outh there looking for jobs and yet there are people who take their jobs seriously. i am a very unhappy customer, I've always been paying my electricity :(