No electricity for 4 months

I bought a new property which was registered in my name in September 2017. Since then I have had no electricity, I have up until now: Registered the new account, paid the deposit, paid the connection fee that no-one had told me about, spent more than 10 WORKING hours at the Rivonia offices trying to get the power switched on (which has got me into trouble at work - thank you Eskom), been informed that I'm actually in credit with Eskom. Still no power.

Eskom email accounts don't exist, neither does their SMS line and if you are brave enough to phone, get ready for an electronic voice telling you that they are experiencing high traffic on their phone lines. Oh...and the Facebook guys just tell you to phone the overloaded number.

I have run out of any other manner of resolving this but complaining here. I've been nice, respectful and up until now have not raised my voice. Can someone do something.