1 reviews | Active since Jul 2016

20 Jul 2016, 14:08

NO ELECTRICITY FOR 4 DAYS

<p>Hi There, </p> <p> </p> <p>I reported a power outage on Sunday 17/07/2016 19:48, the reference of the call was REF: ********** 92</p> <p>18/07/2016</p> <p>I followed up on Monday morning and was that the matter had been escalated to the Supervisor at Palm Springs, when I called to follow up later on I was informed that all the technician were in a meeting and not working on that particular day.</p> <p>19/07/2016 </p> <p>Was informed that technicians had arrrived and fixed the issue at 21:30 , which was quite surprising given that I had not seen any technicians and I still have no power.</p> <p>Agent escalated the matter to the Palms Springs supervisor but still no feedback even when I followed up later on in the evening.</p> <p> </p> <p>20/07/2016</p> <p>I called today and I was told that the issue had been closed since 18/07/2016</p> <p> </p> <p>I'm not much of a complainer but all my grocery that I bought on the 15th is rotting in the fridge, </p> <p>It's winter and I've been bathing with cold water for the past 3 days.</p> <p> </p> <p>CAN SOMEONE PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>Later on when I called to follow up I was informed that the </p>

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