No electricity for 3 days

I've called offices and spoke to Martin, who has an Afrikaans accent. I asked him to transfer me to a technical supervisor and he refused, saying i can only find the supervisor's number from a call centre in Witbank, not from him, although the supervisor is in the next room. I called the call centre again to confirm this strange way of doing things. The call centre agent confirmed to me that I was right and Martin is refusing to do the job which he's paid to do. I then called more than 10 different hammanskraal branch offices and they simply let them ring and never pick up or they drop them. As I battle to get through i see vans with eskom logos passing near my house, the technicians are eating bunny chows probably sending sms's claiming they've solved my technical problem. Eskom and its technicians are useless if you ask me