No electricity

Dear Eskom Customer Service Team,

Re: Complaint regarding poor electricity service

Meter number: [***]

I am writing to express my dissatisfaction with the poor electricity service I have been experiencing at my premises located at [Dalaguba location, Maqhingeni A/A,Libode, 5160] Despite numerous requests and phone calls, the issues have not been resolved, and I am compelled to bring this matter to your attention.

Details of the issue: - the problem is on the transformer, it's been a couple of months without having electricity with minimum levels of getting help - transformer details - 12m, 180mm h4 E55 - KPL ****/77 - LV-KPLB00/08A01 - another connected with - LV-KPL****/A03 - KPL****/A03

I have tried to contact your customer service team on for many times but have not received a satisfactory response.

I request that you take immediate action to address this issue and provide a permanent solution. I would appreciate it if you could provide a timeline for when the issue is expected to be resolved.

My contact details are as follows:

- Phone number: *** - Email address: Dalaguba location, Maqhingeni A/A, Libode, 5160

I look forward to hearing from you soon.

Sincerely, Ayakha Vula