NO ELECTRICITY

I TRIED PHONING THE CUSTOMER CARE ***, TUESDAY AND YESTERDAY AND THE CALL KEPT ON PLAYING MUSIC, I THEN SENT AN SMS AND AN EMAIL TO THE C.S ONLINE YESTERDAY MORNING OF I'M STILL WAITING FOR A RESPONSE. THE POWER HAS BEEN OFF SINCE MONDAY AFTERNOON UNTIL TODAY. WE DON'T EAT, BATH AND THE STAFF IN THE FRIDGE IS GETTING OFF NOW. MY NUMBER ***