NO CUSTOMER SERVICES & RIP-OFF!!!!

With all this load-shedding our usage shows that it actually increased and we ended with a huge bill of over R2000 last month. I paid half and my husband paid the balance on 25/08/15. Yesterday 26/08/15 when I arrived home at 17h30, the electricity was disconnected. We had to pay a re-connection fee.Proof of payment was forwarded and the call centre agent advised we will be reconnected before 22h00 26/08/15. After more than 10 calls to the call centre, escalation of our call and promises the supervisor will contact us, nothing. This morning still no electricity. I am just \GATVOL"of all the lies"