NO ASSISTANCE IN 2 WEEKS- ****** CABLE-NORTHWEST MOGWASE

TERRIBLE EXPERIENCE!! ITS ABOUT 2 WEEKS NOW SINCE MY MOM AND I HAVE BEEN CALLING IN, WE HAVE A ****** CABLE AND SINCE THEN ESKOM HAS DONE NOTHING TO ASSIST. WE HAVE RECIEVED ABOUT 3 REFRENCE NUMBERS BETWEEN THE 2 WEEKS WITH NO ACTUAL ASSISTANCE!!!!! WE ARE IN NORTTHWEST AROUND MOGWASE AREA. EVERY TIME I CALL IN SOMEONE PROMISES TO HELP BUT THE TECHS NEVER SEEM TO GET TO OUR AREA.