Need Assistance

Good Morning

Kindly assist as I bought electricity on the 04 January 2019 via STD app on my phone :Meter no ********** 2546 the token no that was sent ********** ********** 672 I tried loading the token on the day but I received an Error message to say that it has been used I made contact to the customer service line ********** 566 they logged a fault ref no ********** 76 new token numbers were sent to my mother no ********** 383 ( ********** ********** 360560 ) the numbers gave the very same error meet I again made contact to the line the consultant game told me that he cant not assist I requested contacts for some one who will be able to assist he then gave me the ********** 060 and the no has been ringing non stop he said I will have to speak to Steve .and I made contact back to the center still no help they have been sending me from pillar to post I have been spending more money to contact them please help I really need my money or at least send the correct token.

Regards

Vuyokazi Ndengane