Muzi /very poor service

Am a resident of the Ngqumarheni area. We lost power from Saturday and fault complain was logged. Sunday I understood why we were not attended. Monday the 19th an Electrician was dispatched and he called me to inform me that he has escalated the matter to Muzi Julia or Jula who was in Umzimkhulu around pass 2pm. At 21hrs his other colleague called him and he had the audicity to lie and say he was now leaving Franklan for my area. Until now dololo. Muzi is short of customer service empathy. I wonder what is the reason you work overtime and yet you fail to deliver service. I usually log fault complaints for my area and this is the first time I receive such poor service. I bet if he was supposed to attend to a white area he was going to fall asleep on top of the transformer trying to prove his skills for white people. Now because he was supposed to attend to us he lies and keep making empty promises 🚮🚮🚮🚮🚮🚮. I was once fooled thinking that the branch is the best, am being proofed otherwise just by this Muzi selfish being. Muzi just know that it's us black people who will be cheering for you one day noma ungaphakama usikhohlwe kulungile. When you get a chance go to my house and get all that rotten meat and give it to your dogs because that's what you wanted vele, you can call me *** and I will give you. If naToday uzokhamisa ungezi utsho because you don't care about us and anyway am not surprised loku hlobo lwethu lwenza njalo maluseskhudlen.... Wozolanda lenyama yam yeStokvel uyiphe izinja... You need training and reminder of bathopele principles. Eskom worst service 🚮🚮🚮💔💔💔