Mr Noto Malatji

Good morning,we at Shakung village at fetakgomo tubatse municipality,we reported to eskom on Thursday last week that we are having electricity failure at the new stand,even today it has been fixed while we took it that they are essential services. Now groceries are rotten because of them while we pay heavy eskom tariffs but we don't get value for our money, one asked himself or herself what supposed to happen in such a situation.my believe is that when entities are called essential services it means their work is24hours but this instance is not why it has to be like that,when you call them you have to quoe almost an hour to be answered what is that.really i don't comprehend the eskom'work. Can you please assist us. With this kind of situation that we are leaving were by things are so expensive,eskom don't see that as a problem to the people of South Africa because we bought our groceries now we have to face starvation because of them it's unfair.