1 reviews | Active since Mar 2009
Mr CEO - Wake-up and smell the roses ESKOM is in BIGGER trouble than you think.
Mr CEO please stop talking about all the pie-in-the-sky stuff start with the problems. Have you ever tried to call your call centre on a Public Holiday, or any day for that matter? Had a problem on Christmas Day on my farm, could not get through via the Call Centre, the Voicemail Box is full, SMS 32358 is not answered and the on-line Fault Reporting system returns an Error code, Eskom is in worse shape than we thought. Again today i have being trying to report a fault since 08h45, only managed to get through to the Call Centre at 14H00. I tried all the options Call Centre SMS, Voicemail and on-line reporting AGAIN, no luck. At 14h00 i was advised it would take 1 hour to rectify the fault, at 16h40 I received a call from ********** requesting an update regarding the repairs. I did not know the answer and advised the agent I would get back to her, how stupid was I to think they would take my return call, when you phone they let it ring then cut the call, can we do the same with their salaries, cut the salaries and base it on PERFORMANCE???????????????????????????? My broilers have had little to NO water for the entire day, it is about 38 degrees out there, who do I talk to about any loses that might occur? Please privatise the ELEPHANT URGENTLY.
